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      American Water

      Engaged Employer

      American Water reviews

      Ok company. Bottom line comes before employees - Field Service Technician American Water Employee Review

      2.0
      Nov 8, 2014
      Field service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits. Nationwide career movement. Career advancement. Good safety training. Pay is pretty good. Have new vehicles for the field workers to drive.

      Cons

      Decisions are made by someone hours and hours away who has never done your job. They micromanage...you have to detail every minute of your day. They hold grudges

      Explore other reviews about American Water

      5.0
      Jun 26, 2026
      Water operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everything is really good. I value how much they care about safety. They practice what they preach.

      Cons

      You have to wait a year in your current position before applying to move up.

      3.0
      Jul 1, 2026
      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Affordable health insurance

      Cons

      Stagnant growth. They only focus on leadership development or licensed trades. Growth is based on friendships. Skills and experience don’t mean much.

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