1.0
Mar 19, 2015
Former employee, less than 1 year
Pensacola, FL
Recommend
CEO approval
Business Outlook
Pros
At least they are honest with you during training about what you are getting into, and they provide amenities to take the edge off the crappiness as much as possible.
Cons
1. You can't have a life. Don't ever make plans or buy plane tickets while working here. 2. Customer service reps are just human shields for billing reps and supervisors who take their sweet own time to pull their weight. 3. No time to catch your breath between calls. 4. Mandatory overtime and having to work holidays. 5. You have to sign on as a temp for the first three months, then probationary for another three, meaning it takes six months to become benefit eligible. 6. Their software and databases are slow and frustrating.