Ok, depends on your manager - Anonymous employee American Water Employee Review

3.0
Aug 4, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good 401k match Ok pay The HQ office is really nice

Cons

Your work enjoyment will really depend on your manager. On the non-union side, there is a strong culture of working after hours, while on vacation, while you are sick, etc. Anything less is seen as negligent. There’s a lot of talk about “caring” but little support for that during work hours. So be sure to have any family deaths, mental health struggles, long COVID symptoms, etc on your own time.

Explore other reviews about American Water

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is really good. I value how much they care about safety. They practice what they preach.

Cons

You have to wait a year in your current position before applying to move up.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Affordable health insurance

Cons

Stagnant growth. They only focus on leadership development or licensed trades. Growth is based on friendships. Skills and experience don’t mean much.

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