Unprofessional and Poor Training/Management - Administrative Assistant American Water Employee Review

1.0
May 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Great Pay and Great work Schedule.

Cons

-High Freelance turnover -7am meetings -New Tasks Everyday/No day is the same -Job description completely different than job duties -Verbal Training/ Nothing was written down or documented for references. “Just do what I say” management - Access to programs and software needed to perform job duties took weeks to receive - This location is NOT INCLUSIVE OR DIVERSE although the company is big on diversity. -“That’s just who they are” TOXIC co-workers -Will terminate employment without notice or warning if they don’t like something -Throws customer concerns on the customer service hotline who doesn’t do a great job of assisting customers(look up the reviews). There’s people who have been here for 10-30yrs but you will quickly see who they allow to last(at this location).

Explore other reviews about American Water

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is really good. I value how much they care about safety. They practice what they preach.

Cons

You have to wait a year in your current position before applying to move up.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Affordable health insurance

Cons

Stagnant growth. They only focus on leadership development or licensed trades. Growth is based on friendships. Skills and experience don’t mean much.

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