Billing Specialist - Anonymous employee American Water Employee Review

1.0
Nov 12, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paycheck and mostly good people to work with.

Cons

Micro managed. No communication. Have to be in the clique. Make the same pay after 12 years as someone here only 3 years. No length of service benefit

Explore other reviews about American Water

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is really good. I value how much they care about safety. They practice what they preach.

Cons

You have to wait a year in your current position before applying to move up.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Affordable health insurance

Cons

Stagnant growth. They only focus on leadership development or licensed trades. Growth is based on friendships. Skills and experience don’t mean much.

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