Read the bad reviews, its the same comments every month. yay for neopotism - Anonymous employee American Water Employee Review

1.0
Jun 12, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Typical Corporate benefits, nice people, nice view. hybrid work is nice.

Cons

It's really tough to move up here. They usually hire based on nepotism first, then seniority, and maybe experience if you're lucky. I've seen this happen in different departments. It feels like the usual corporate stuff—more about what they have to do rather than what they want to do. It's hard to believe anything upper management says because it always seems so fake and forced. I'm pretty sure the C-suite, except for the CTO, is trying to outsource as much of IT as they can and they want to move the company to Indiana after NJ tax incentives expire. Why do you think they purchased an HQO sized building there? They seemed to be focused on checking boxes on DEI instead of getting employees tools, jobs, and resources they need. The equipment thats installed, while new, still doesnt even function correctly.

Explore other reviews about American Water

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is really good. I value how much they care about safety. They practice what they preach.

Cons

You have to wait a year in your current position before applying to move up.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Affordable health insurance

Cons

Stagnant growth. They only focus on leadership development or licensed trades. Growth is based on friendships. Skills and experience don’t mean much.

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