Run far away - Anonymous employee American Water Employee Review

1.0
Jul 31, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

AW2030 is coming, so I guess things will get better in 6 years. ha, just kidding, its being run by the same people who made the current mess of programs and workflows.

Cons

It's gotten ridiculously bad and culture is at an all-time low. Employees have no outlet and leadership refuses to listen. HR and leadership at the state and corporate level will actively tell people to just "shut up and deal with it." What good company refuses to listen like this? Every single day, nearly every employee I interact with is overworked, underpaid, and actively complaining. I deal with many states and districts and the morale across the board could not be worse. You will have 10 bosses each demanding different and conflicting things. Each will blame you for not meeting their needs as they get blamed from their management. Culture of blame and finger pointing is rampant across the country.

Explore other reviews about American Water

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is really good. I value how much they care about safety. They practice what they preach.

Cons

You have to wait a year in your current position before applying to move up.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Affordable health insurance

Cons

Stagnant growth. They only focus on leadership development or licensed trades. Growth is based on friendships. Skills and experience don’t mean much.

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