House of Horrors - Billing Specialist American Water Employee Review

1.0
Aug 22, 2024
Recommend
CEO approval
Business Outlook

Pros

I retired with a small pension. I never committed suicide because of this place.

Cons

Worthless management. The only way to move up is..... have the lowest numbers, don't learn/understand your current job, kiss up and buddy up with certain people and never never voice an opinion. I was one of the top in my department and someone that is clueless got promoted over me....the person was buddy's with a certain person. After 15+ years and over 50 trys to move up (never did), I got out of the worst place I ever worked at. The last promotion I tried for, two people interviewed me that did not know me. I asked if they read my resume and both admitted they did NOT......really. I gave two moths notice I was leaving....not one person from management emailed/text/spoke a good bye or thanks for all I did. My direct supervisor did not even know when my last day was. Executive management is a joke.

Explore other reviews about American Water

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is really good. I value how much they care about safety. They practice what they preach.

Cons

You have to wait a year in your current position before applying to move up.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Affordable health insurance

Cons

Stagnant growth. They only focus on leadership development or licensed trades. Growth is based on friendships. Skills and experience don’t mean much.

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