Neither the best nor worst that Corporate America has to offer - Anonymous employee American Water Employee Review

4.0
Feb 20, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company mostly hire good quality people who you wouldn't mind seeing outside of work. They also offer decent pay and benefits. Finally, there is a lot of room for growth despite AW being a utility company, and there are some - but not a ton - of perks. Ultimately this seems to be a very good place to work.

Cons

Management-heavy organizational structure and a culture of endless meetings. Since most managers have only a handful of direct reports, they spend a lot of time micromanaging those one or two people. Despite this, development goals and learning initiatives are mostly hot air.

Explore other reviews about American Water

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is really good. I value how much they care about safety. They practice what they preach.

Cons

You have to wait a year in your current position before applying to move up.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Affordable health insurance

Cons

Stagnant growth. They only focus on leadership development or licensed trades. Growth is based on friendships. Skills and experience don’t mean much.

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