Customer Care management doesn't provide direct guidance or provide ways to grow
American Woodmark Response
8mo
Thank you for your feedback, and we are glad to hear you enjoy the team you are on. We recognize the importance of clear guidance and growth opportunities and will share your input with the appropriate leadership.
Direct manager cares and has goals in place to help improve the department. The core team is made up of great people that work well together.
Cons
Seems like the plant director is actively and intentionally making the entire plant worse. Zero accountability for disrespecting hourly workers even when it's brought to management's attention. Supervisors have completely checked out and refuse to provide the help needed for their people to succeed. Nonexistent advancement opportunities unless you go to church with or are friends with certain managers. Cliquey front office and improper use of employee information. Little to no diversity in management roles. There is a single manager that's a POC and he's their most recent hire.