High work expectations at rock bottom prices - Technical Support Specialist American Woodmark Employee Review

1.0
Oct 29, 2020
Recommend
CEO approval
Business Outlook

Pros

You learn a good bit of everything in the IT field

Cons

Dont expect fair compensation and be ready to report to managers from all departments who have zero knowledge of what IT is. Glass ceilings, be prepared to impress EVERYONE in the building before you get any kind of consideration for a raise. Also be ready for that raise to take a while based on how they promote people.

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American Woodmark Response
5y
We regret to hear of your negative experience. We will share this feedback with the management team. We wish you success in your future career endeavors.

Explore other reviews about American Woodmark

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The CULTURE at this company sets it apart from others. They not only talk the talk but they walk the walk.

Cons

Pay is average and advancement is hard because business is not increasing.

2.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Direct manager cares and has goals in place to help improve the department. The core team is made up of great people that work well together.

Cons

Seems like the plant director is actively and intentionally making the entire plant worse. Zero accountability for disrespecting hourly workers even when it's brought to management's attention. Supervisors have completely checked out and refuse to provide the help needed for their people to succeed. Nonexistent advancement opportunities unless you go to church with or are friends with certain managers. Cliquey front office and improper use of employee information. Little to no diversity in management roles. There is a single manager that's a POC and he's their most recent hire.

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