Hardest job I've ever worked - Customer Service Representative American Woodmark Employee Review

3.0
Dec 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Great pay, benefits, bonuses, and coworkers.

Cons

Long hours, physically, mentally, and emotionally exhausting. Took me away from home and family for 70+ hours per week.

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American Woodmark Response
3y
We regret to hear that our Remote Customer Care role was not a fit for you. We appreciate the time that you worked for us and wish you the best in finding your next role. Thank you for your review!

Explore other reviews about American Woodmark

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The CULTURE at this company sets it apart from others. They not only talk the talk but they walk the walk.

Cons

Pay is average and advancement is hard because business is not increasing.

2.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Direct manager cares and has goals in place to help improve the department. The core team is made up of great people that work well together.

Cons

Seems like the plant director is actively and intentionally making the entire plant worse. Zero accountability for disrespecting hourly workers even when it's brought to management's attention. Supervisors have completely checked out and refuse to provide the help needed for their people to succeed. Nonexistent advancement opportunities unless you go to church with or are friends with certain managers. Cliquey front office and improper use of employee information. Little to no diversity in management roles. There is a single manager that's a POC and he's their most recent hire.

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