Outdated Policies, Broken Culture - Anyonymous Employee Americaneagle.com Employee Review

This company is family-owned, but the values you’d expect—trust, respect, and work-life balance—are nowhere to be found. When I joined, there was a hybrid work policy tied to milestones, but it was then eliminated entirely, leaving no room for remote or hybrid flexibility and little empathy toward fostering a work life balance. Managers, while generally nice, have little to no pull in decision-making, as HR consistently overrides them, making it feel like employees have no real advocates. The work environment is stale and uninspiring, with everyone hyper-focused on tracking billable hours to the point that there’s no room for collaboration or even casual interaction with coworkers—after all, where would you bill the time? The company’s time card system is overly micromanaged, requiring employees to log even 5-minute increments for tasks like internal reviews or back-and-forth communications, which are then billed to clients. If clients were aware they were being billed for such minor tasks, many wouldn’t be pleased, and this has been an ongoing issue. Despite mandating a full-time return to the office under the pretense of building "culture," the reality is the opposite—there’s no real culture because everyone is too focused on billable hours to interact. Overall, the company feels outdated, overly controlling, and lacking in any meaningful values or vision.