My Honest Perception - Medical Claims Customer Service Representative Ameridial Employee Review

Users say... "Had minimal training from a trainer that was not knowledgeable about the subject matter that she was teaching!" "Call monitoring tends to be unfair because one supervisor will monitor your calls one way and give you a specific grade then another supervisor will do it another way and completely contradict what you were told by a different supervisor." "Floor managers need to take calls new programs before agents, to much favoritism."