They encourage continuing education but no room to advance in your career. - Customer Service Representative Amica Insurance Employee Review

2.0
Jan 30, 2018
Recommend
CEO approval
Business Outlook

Pros

They offer good health benefits at reasonable price, they pay for continuing education, nice physical office underground parking for some employees

Cons

Coworkers and managers, branch manager. It’s a call center. People are unhappy and management at the branch and at home office are not willing to make changes and be flexible with employees to ensure they keep talent.

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Amica Insurance Response
8y
Thank you for your review. We place great value on the concerns of our employees and we have worked to make changes in recent years that have increased flexibility in the workplace. If there is any additional feedback you would like to provide us regarding flexibility or with respect to your concerns with management, please email us at employeefeedback@amica.com. Thanks.

Explore other reviews about Amica Insurance

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Amica has great benefits, flexible work schedules (if you have a doctors apt or have to bring someone else), volunteering in the community, many employee engagement activities.

Cons

Insufficient pay compared to other companies in same position.

1
2.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong business ethics and corporate social responsibility, robust employee training program and benefits package, success sharing bonus, hybrid work schedule, employee engagement activities, nice office environment

Cons

Heavy workload = more work for less pay, dependency on OT to complete tasks = poor work/life balance, unreasonable expectations from upper management, high burnout risk/high stress, micromanagement, schedule inflexibility, removal of manager sales incentives that was previously available

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