Claims adjuster - Claims Adjuster Amica Insurance Employee Review

4.0
Jul 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Great training and great surpevisors. A lot of support within the company. The work is challenging so the support is needed. Working from home was nice. Generous and comprehensive relocation packages.

Cons

Work load was extremely heavy for some employees depending on which region of the country they lived in and covered. Relocation was one of the main ways one could move up within the country. Advancement could be a challenge is you were unable to relocate because of a spouse or other reasons.

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Amica Insurance Response
8y
Thank you for taking the time to post this review. We are pleased to hear that your experience with Amica was generally a positive one. We’ve been working to address the concerns you expressed regarding workload, as some employees have expressed similar concerns. We are currently reviewing staffing needs and adding staff where necessary. We are also putting specialized teams in place and utilizing our technology to possibly help balance and alleviate some of the workload. We realize that relocation is not a good option for everyone but believe in our promote-from-within philosophy and encouraging Account Managers and Adjusters to experience different branches. This ensures that our future leaders are developing multiple skills and are equipped to be effective leaders, and has helped make us unique and successful in the marketplace. Thank you.

Explore other reviews about Amica Insurance

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Amica has great benefits, flexible work schedules (if you have a doctors apt or have to bring someone else), volunteering in the community, many employee engagement activities.

Cons

Insufficient pay compared to other companies in same position.

1
2.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong business ethics and corporate social responsibility, robust employee training program and benefits package, success sharing bonus, hybrid work schedule, employee engagement activities, nice office environment

Cons

Heavy workload = more work for less pay, dependency on OT to complete tasks = poor work/life balance, unreasonable expectations from upper management, high burnout risk/high stress, micromanagement, schedule inflexibility, removal of manager sales incentives that was previously available

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