Alright - Claims Service Representative Amica Insurance Employee Review

2.0
Sep 15, 2020
Recommend
CEO approval
Business Outlook

Pros

decent starting pay, working hours and benefits

Cons

Work load, lack of training, outdated processes. Will fight you tooth and nail to work from home during a pandemic. Always a company that is several years behind the industry.

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Amica Insurance Response
5y
Thank you for your review. Please know that we’re always listening to our employees and the feedback they share. We’d like connect with you to further discuss your concerns. We have strived to be flexible and provide numerous options to employees in light of the challenges brought on by COVID-19. If you’re interested in sharing some more info with us, please send us an email at employeefeedback@amica.com. Thank you!

Explore other reviews about Amica Insurance

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Amica has great benefits, flexible work schedules (if you have a doctors apt or have to bring someone else), volunteering in the community, many employee engagement activities.

Cons

Insufficient pay compared to other companies in same position.

1
2.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong business ethics and corporate social responsibility, robust employee training program and benefits package, success sharing bonus, hybrid work schedule, employee engagement activities, nice office environment

Cons

Heavy workload = more work for less pay, dependency on OT to complete tasks = poor work/life balance, unreasonable expectations from upper management, high burnout risk/high stress, micromanagement, schedule inflexibility, removal of manager sales incentives that was previously available

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