Job - Claims Service Representative II Amica Insurance Employee Review

3.0
Jul 29, 2021
Recommend
CEO approval
Business Outlook

Pros

No weekends are required No major holidays

Cons

Low pay Not flexible Micromanage Care more about customers than employees

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Amica Insurance Response
4y
Thank you for your review. We pride ourselves in being a company that can provide excellent customer service while also rewarding our employees who provide that service. When it comes to our total rewards package, it is designed as a balance between pay and benefits that we’ve found to be competitive in our industry. We’d like to get in touch with you to learn more about your concerns and the comments you shared in your review. Please email us at employeefeedback@amica.com so we can get in touch. Thank you.

Explore other reviews about Amica Insurance

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Amica has great benefits, flexible work schedules (if you have a doctors apt or have to bring someone else), volunteering in the community, many employee engagement activities.

Cons

Insufficient pay compared to other companies in same position.

1
2.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong business ethics and corporate social responsibility, robust employee training program and benefits package, success sharing bonus, hybrid work schedule, employee engagement activities, nice office environment

Cons

Heavy workload = more work for less pay, dependency on OT to complete tasks = poor work/life balance, unreasonable expectations from upper management, high burnout risk/high stress, micromanagement, schedule inflexibility, removal of manager sales incentives that was previously available

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