Pros
Benefits were marginal at best. I really have nothing nice to say.
Cons
I left an agency to take a position as an Account Rep. They want you to hit goals and pick out prizes out of a catalog. The only reason I left the agency I was at was because I wanted the company retirement accounts as well as the health insurance. I was a seasoned agent coming into this, and very much regret it. I was older than the managers with more knowledge and experience. They had you watch training videos that really had nothing to do with your position. Their computers and the operating systems were quite outdated. You can not bind business that day, as they have to be reviewed by the underwriter, as what previous posts have said only have seven weeks experience in the industry. I waited a week and a half to bind a home policy because the manager had to review the inspection. I have noticed a lot of job postings at the Canonsburg PA office where I was stationed. Most of the long term employees there complained about how they hated working there. They make you feel like you will be meeting with clients, but in actuality you are working at a call center. You have to literally type out an entire conversation you are having with a customer at the time you are speaking with them. When you have documented and sent the info whether adding a car or driver, it can take days to get the approval to go ahead and complete. Your workload builds up because they can not review and get back to you in a timely manner. Stay Away. If you can work for an agency and generate enough business to pay for your own insurance and fund your own retirement account do so. You will be more successful and you won't be stuck in a call center environment.
