Was sad to leave - Credentialing & Billing Operations Amplifon Employee Review

4.0
Aug 9, 2017
Recommend
CEO approval
Business Outlook

Pros

I had been with Amplifon(AHHC branch) for a number of years and had the opportunity to move out of the call center into other departments (Credentialing & Billing), I was satisfied with the opportunities until *read cons*. This is a great company with a great culture. I enjoyed working with my colleagues every day and even made some good friends. I had great managers who were throughly engaged. To this day I can say this is one of the best company I have worked for.

Cons

I had been with the company for several years and moved into three different departments and in the end I was still making less than $17 hourly (even with yearly reviews/ department move pay increase) however I thought I was making industry standards and didn't focus too much on the pay...that is until we had a new hire in the same role and I had found out the new hire was making $2 more than myself (of course pay is based on education/experience in the field however since I myself trained this person in and we got to talking - the new hire had less experience and same level of education). I felt underpaid and decided to look for a new job and as I interviewed with more companies (Fairview, North Memorial, etc) I found out that these companies were paying entry level much more than what I was making after 3 years (beginning wage $22 and up based on experience) doing exactly the same thing. I was sad to leave such a great company but ultimately the pay I was offered elsewhere was something I couldn't turn down and probably would've only made if I stayed another 10 years. The only real con was the pay, and maybe less room for advancement. I couldn't see a bright future there for myself. Unless a manager/supervisor was to step down, the growing stopped. There can be no moving up to that next level if the next level is occupied or non existent.

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Amplifon Response
8y
Thank you so much for leaving this feedback. We are glad you found opportunities for advancement at Amplifon. Our culture is one of the elements we are most proud of, so thank you for your contributions that make Amplifon a great place to work! Your feedback about compensation is timely. Within the last 6 months, Amplifon has invested in new expertise within the HR function focusing on compensation and total rewards. My team and I have been working very hard to build a compensation program that is both market competitive and internally equitable. Our work in the Americas supports Amplifon’s Global Reward Philosophy – to attract and retain the best talent – people who perform, change, learn and grow. Your comments are much appreciated! I'd be happy to hear additional feedback on how our team can be better. danielle.dubois@amplifon.com

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5.0
Jun 8, 2026
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Pros

Dynamic company in accelerated growth trajectory. Multiple opportunities to make a difference in an entrepreneurial environment, learn, make a difference, generate value and grow.

Cons

Dynamic may mean intense and multitasking at times.

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Amplifon Response
6d
Thank you for your feedback. We’re pleased to hear you’re experiencing the entrepreneurial spirit and growth opportunities within the organization. As we continue to expand, we remain focused on enabling our teams to make an impact, grow, and contribute to our shared success.
5.0
May 14, 2026
Recommend
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Pros

Proactivity is rewarded. Career development is expanding. Lots of great, compassionate people here and there is a authentic sense of community. No company is perfect but I have seen a growth in employee listening, innovation and career opportunities since I joined 2.5 years ago. Strong company mission of "empowering people to rediscover the emotions of sound"

Cons

As any retail business, sales is the dominant priority here. It takes considerable effort to keep PEOPLE at the forefront. Some managers and leaders do this better than others.

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Amplifon Response
1mo
Thank you for your feedback. We’re glad to hear you’ve seen positive progress in areas like development, innovation, and community, and we remain committed to building on this momentum.
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