Difficult Working Environment, Leadership Void - Anonymous employee Amplifon Employee Review

I worked at EHN and found this business unit to be lacking a clear focus and long term vision. Their competitors are eating their lunch, so the day-to-day working experience is solely focused on attaining new leads and customers, not actually fixing what is broken systemically with their outdated business model. There are some good people who genuinely work hard to make things happen, however, the real problem is lack of strategic vision to evolve the organization into what it must be in order to deliver on its promises to an ever-dwindling member base. This short-sightedness comes straight from the top: its CEO and parent company, who financially constrain this business unit with zero resources to implement anything beyond cheap, short-term fixes, with minimal lasting impact. Their pay is below market rates, making it hard for them to recruit when turn-over inevitably happens. Positions go unfilled for months at a time, making for a tough work environment for those remaining there left to pick up the slack. Given this pattern of management-level churn, now going on several years in a row, I would not expect this to change any time soon. There is no one to blame but the CEO and Amplifon Corporate -- who simply do not seem to know what to do about it -- or even care.