Misleading Job Application Practices, Disrespectful Managment - IT Service Desk Specialist Amplifon Employee Review

1.0
Apr 14, 2022
Recommend
CEO approval
Business Outlook

Pros

- Able to work from home during pandemic - Downtown Minneapolis office is modern and nice

Cons

- Used misleading job title in applications to lure people to apply - Originally applied for higher title, but was interviewed for a level 1 position, have over 5 years of experience - Was told during interview that the higher title position was filled - During 2 years of working with the company, the company hired 4 additonal employees for the initial job I applied for, even though there was promise of job growth, with also being disrespected by callers weekly who are exclusively employees of the company - Additionally, the company hired 3 more employees for the level 1 position who had the same interview experience as I did - Out of the 3 co-workers, only the caucasian co-worker was promoted while the 3 of us who are all people of color were given no growth opportunities - During my final day with the company, I had a meeting with my manager and asked why the company posted the misleading job application in the first place and was told "It's not about what you signed up for"

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5.0
Jun 8, 2026
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CEO approval
Business Outlook

Pros

Dynamic company in accelerated growth trajectory. Multiple opportunities to make a difference in an entrepreneurial environment, learn, make a difference, generate value and grow.

Cons

Dynamic may mean intense and multitasking at times.

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Amplifon Response
5d
Thank you for your feedback. We’re pleased to hear you’re experiencing the entrepreneurial spirit and growth opportunities within the organization. As we continue to expand, we remain focused on enabling our teams to make an impact, grow, and contribute to our shared success.
5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Proactivity is rewarded. Career development is expanding. Lots of great, compassionate people here and there is a authentic sense of community. No company is perfect but I have seen a growth in employee listening, innovation and career opportunities since I joined 2.5 years ago. Strong company mission of "empowering people to rediscover the emotions of sound"

Cons

As any retail business, sales is the dominant priority here. It takes considerable effort to keep PEOPLE at the forefront. Some managers and leaders do this better than others.

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Amplifon Response
1mo
Thank you for your feedback. We’re glad to hear you’ve seen positive progress in areas like development, innovation, and community, and we remain committed to building on this momentum.
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