Client Advisors, run. Audiologists, run faster - Customer Service Officer Amplifon Employee Review

1.0
Aug 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Great field staff, not much else.

Cons

Too many. The company is sales masquerading as healthcare. As a Client Adviser it's not a bad gig if your diary is full, but when it's not, you become a telemarketer. They have us compete for rewards for telemarketing too. Telemarketing aside, there's a real "not my problem" culture where outside of your clinic and senior, no one is helpful and everyone passes the buck. They push the audiologists hard too.

Explore other reviews about Amplifon

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Dynamic company in accelerated growth trajectory. Multiple opportunities to make a difference in an entrepreneurial environment, learn, make a difference, generate value and grow.

Cons

Dynamic may mean intense and multitasking at times.

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Amplifon Response
1w
Thank you for your feedback. We’re pleased to hear you’re experiencing the entrepreneurial spirit and growth opportunities within the organization. As we continue to expand, we remain focused on enabling our teams to make an impact, grow, and contribute to our shared success.
5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Proactivity is rewarded. Career development is expanding. Lots of great, compassionate people here and there is a authentic sense of community. No company is perfect but I have seen a growth in employee listening, innovation and career opportunities since I joined 2.5 years ago. Strong company mission of "empowering people to rediscover the emotions of sound"

Cons

As any retail business, sales is the dominant priority here. It takes considerable effort to keep PEOPLE at the forefront. Some managers and leaders do this better than others.

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Amplifon Response
1mo
Thank you for your feedback. We’re glad to hear you’ve seen positive progress in areas like development, innovation, and community, and we remain committed to building on this momentum.
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