5.0
Jul 31, 2022
Current employee, more than 1 year
New Orleans, LA
Recommend
CEO approval
Business Outlook
Pros
Amtrak is a company where you can grow in many opportunities are available within the company.
Cons
May have to work long shifts.
Opportunities to grow - Customer Service Agent Amtrak Employee Review
Jul 31, 2022
Explore other reviews about Amtrak
5.0
Jul 5, 2026
Current contractor, more than 5 years
Washington, DC
Recommend
CEO approval
Business Outlook
Pros
Excellent culture at Amtrak was very good
Cons
none at this time, best experience ever.
1.0
May 14, 2026
Current employee, more than 10 years
New York, NY
Recommend
CEO approval
Business Outlook
Pros
Great friends and Travel with plenty to see
Cons
The culture is horrible it’s a very demeaning please. They will fire you for anything. Harassment amongst employees and by management to their employees Is extremely high. I have a MBA degree and I still can not move above the customer service level. I’m a union member and you have to pay union dues to work a non management position. The union Reps work for Amtrak to so there is a conflict of interest. The union is TCU in which they defend the company 100x harder than they do their members. TCU is not organized very well. The pay is fairly well but after union dues in medical and taxes are withdrawn your net income makes it look like you are making at least 15 to 17 an hr. As far as Work culture at Amtrak it is fueled by many rumors and those rumors are more affluent then your resume .
1