Exciting time / Lots of opportunities / Great place to grow your career - Human Resources Amtrak Employee Review

4.0
Oct 29, 2022
Recommend
CEO approval
Business Outlook

Pros

IIJA funding for new projects has re-energized mission driven workforce. People at Amtrak are supportive and nice to work with. People like to see others succeed and grow their careers. Corporate values implemented several years back are sticking and have been the driving force of positive culture change.

Cons

Sometimes extremely slow decision making by senior leaders across the org. While the organization says they like to empower managers and leaders, the organization cycles through empowering managers to make decisions and then reverts back to executives needing to make decisions which can slow the entire process down. Post-COVID work environment has gotten a bit crazy - everyone is in back to back meetings, all meetings run over, and employees need to be careful of burnout. Growing pains to support rapid pace of hiring for IIJA projects and support.

Explore other reviews about Amtrak

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent culture at Amtrak was very good

Cons

none at this time, best experience ever.

1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great friends and Travel with plenty to see

Cons

The culture is horrible it’s a very demeaning please. They will fire you for anything. Harassment amongst employees and by management to their employees Is extremely high. I have a MBA degree and I still can not move above the customer service level. I’m a union member and you have to pay union dues to work a non management position. The union Reps work for Amtrak to so there is a conflict of interest. The union is TCU in which they defend the company 100x harder than they do their members. TCU is not organized very well. The pay is fairly well but after union dues in medical and taxes are withdrawn your net income makes it look like you are making at least 15 to 17 an hr. As far as Work culture at Amtrak it is fueled by many rumors and those rumors are more affluent then your resume .

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