Pretty okay but definitely concerns - Customer Service Representative Amway Employee Review

3.0
Dec 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Best reasons to work here, well there's a lot of them as long as you're not working customer service. Pay is pretty great, people are friendly, company store is awesome, there's a gym and access to leadership.

Cons

Working customer service there are several issues. Training has become very poor and no longer prepares new CSRs for the floor, Shift away from a focus on pleasing the customer and more towards a very strict metrics system and script that sounds completely silly and probably cost them an insane amount of money to have someone write for them. High turnover among Manpower staff (see : poor training). Most supervisors are great, mine was excellent, but be prepared for the awful ones to advance.

Explore other reviews about Amway

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly Environment Cool Coworkers and overall pleasant.

Cons

Cons would be minimal I enjoy it here.

5.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Culture and everyone is supportive

Cons

There are no cons at Amway

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