Best Company - Customer Service Specialist Amwins Group Employee Review

5.0
Sep 29, 2022
Recommend
CEO approval
Business Outlook

Pros

People care here, we are a family, Love the food and calendar of events always having fun.

Cons

Tools sometimes are slow which slows down out work. It can be frustrating.

Explore other reviews about Amwins Group

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent culture, excellent team, excellent leadership.

Cons

Can't think of anything at the moment

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Reputable company overall. Great people and team members.

Cons

Working on the HR team often leaves employees feeling invisible, undervalued, and frustrated by leadership that is disconnected from the team’s day-to-day work. Management frequently lacks an understanding of employee workloads and challenges, resulting in unrealistic expectations and poor decision-making. Training and onboarding are inadequate, with many employees expected to perform at a high level without the proper guidance or support. Rather than being set up for success, employees are often left to figure things out on their own and are then held accountable for mistakes that could have been avoided with better training.

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