Pros
I like how the quarterly bonus keeps me motivated. I enjoy working with like-minded individuals and having flexible working hours and lack of constant oversight. I also enjoy having breakfast here. My favorite is fruit yogurt.
Cons
I see the job as one third scheduling appointments and providing schedule updates, one third computer support like how to upload/use internet, and one third software assistance for doctors like drag and drop with use of few memorized medical location words. There are other duties like constant complaint handling but this is simple customer service like that provided by workers at telephone/cable companies. You read a dental book but that is more to try to "impress" yourself. There is a lot of burn out and complacency and it is hard seeing company lose by my guess 60-70 percent of the people since I worked here. Meetings and quizzes are poorly organized/written and useless.