Soaring Profits, Diminishing Culture - Anonymous employee Ancestry Employee Review

2.0
Mar 22, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ancestry is a unique product that provides meaningful value to millions of passionate customers. Provides excellent benefits package & good pay. Well known brand - you make friends instantly when you tell them you work for Ancestry.

Cons

- Most employees in Utah office/most Exec/VPs are in San Francisco - Desire to expand customer base larger than appetite to maintain and improve exiting product with many problems - Leadership instability and turnover causes fear and anxiety for staff - Lots of discussion about company's financial success, but management overlooks or downplays issues with employee happiness. - Customers losing trust in Ancestry due to quality issues, and inability to address ongoing problems with product (bugs, unreliability, etc)

Explore other reviews about Ancestry

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, supportive team, smooth onboarding process, strong career stability, and meaningful work. My interview experience was very positive, and the recruiting and onboarding teams were helpful, responsive, and professional throughout the process.

Cons

There is always a learning curve when joining a new company, especially while understanding internal systems and processes, but the team has been very supportive.

3.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s a great product and people are customer obsessed.

Cons

Misogyny is baked in to the culture.

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