If it seems too good to be true… - Member Services – Learning and Development Specialist Ancestry Employee Review

2.0
Mar 27, 2023
Recommend
CEO approval
Business Outlook

Pros

- Passionate employees who believe in the company mission - Flexibility of working from home for most positions - Resource groups and the ability to connect within the company

Cons

- Low pay. For my position, I was paid 20k less than the average starting salary for similar jobs. - Discriminatory pay. Member Services will pay you less than your male counterparts if you are female. - Member Services has a ‘Tenured club’ of employees that have been with the company for 9+ years. This group struggles with superiority and often puts down newer employees. - Lack of leadership skills and qualities in management (especially in the managers who have been with the company for more than six years) - Personal and professional development are limited to your exact role specifications. - Tenured management is reticent to accept new ideas or develop easier employee processes.

Explore other reviews about Ancestry

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, supportive team, smooth onboarding process, strong career stability, and meaningful work. My interview experience was very positive, and the recruiting and onboarding teams were helpful, responsive, and professional throughout the process.

Cons

There is always a learning curve when joining a new company, especially while understanding internal systems and processes, but the team has been very supportive.

3.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s a great product and people are customer obsessed.

Cons

Misogyny is baked in to the culture.

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