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      Angi

      Engaged Employer

      Angi reviews

      They offshored my job ... twice. - Eligibility Screening Representative Angi Employee Review

      1.0
      Nov 9, 2025
      Eligibility screening representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      To be fair, I was paid correctly and on-time nearly 100% of the time, and, there are plenty of decent people who work there. I'll also recognize that, even though it's no longer politically popular, they have continued their DEI initiatives and various Employee Resource Groups. I also think that they are making prudent course corrections following the Ridenour and Oisin years (the 4th and 3rd most recent CEOs).

      Cons

      American employees are too expensive I guess. I worked in Live Chat for 12 years. We assumed that this department could never be offshored, it *needs* to be done by someone who is especially fluent in English, and we were wrong. I foolishly accepted a position in the Ratings Integrity department (hoping that job would be safe), instead of the offered severance package, and three years later THAT position has been offshored too. This time though, no severance package. I have instead been shoved into, full stop, THE MOST complicated job the company has short of some sort of coding position. The only accommodation I've been offered is a few extra weeks to try and reach the *aggressive* time/productivity requirements for the position. I don't think I have long before I get canned because of it. The company is also *constantly* launching some sort of half-baked patch, update, app, initiative, etc. It then takes weeks or years, if ever at all, before they work out all the bugs. They try to shrug it off, chuckle, and act like this is normal. I don't know if the company just lacks competent people, doesn't give them enough time to do a thorough job, or some mix in-between. It gets real old though.

      avatar
      Angi Response
      6mo
      Thank you for taking the time to share your perspective. We’re glad to hear you had positive experiences with pay accuracy and with many of the colleagues you worked alongside. We recognize that organizational changes and shifts in operational structure can create frustration. While roles and teams may evolve over time, we aim to provide clear information and resources throughout transitions. Your comments about internal tools, product updates, and rollout processes have been noted and will be reviewed with the relevant teams. We appreciate you sharing your experience, as feedback like yours is helpful in identifying areas where processes can be improved.

      Explore other reviews about Angi

      5.0
      Mar 17, 2026
      Senior data scientist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I’m impressed with leaderships focus and direction and the way it is turned into tactical items. I feel like my work builds towards the companies goals.

      Cons

      The stock market hates us right now; what you gonna do?

      avatar
      Angi Response
      2mo
      Thank you for the review! We are thrilled to hear that our focus and direction resonate with you and that you feel your work directly contributes to our company goals. Regarding your feedback on the market, while we can't control external factors, we are fully committed to executing the strategic plans outlined in our recent all-hands. By continuing to focus on Jobs Won Well, we remain confident in our ability to drive long-term value and success. We’re glad to have you on the team!
      2.0
      May 29, 2026
      National account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

      Cons

      The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

      1
      avatar
      Angi Response
      1w
      Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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