High Stress, High Turnover, Scare Tactics - Sales Representative Angi Employee Review

1.0
Oct 1, 2018
Recommend
CEO approval
Business Outlook

Pros

They have free booze on Fridays

Cons

When I first got recruited to Home Advisor, I came to Glassdoor. The reviews were mixed, either really good or pretty bad. I went forward with the job anyway. They really draw you in, "Oh you can make so much money! It's such a fun environment! We really care about our employees and our customers!" It's all a huge facade. The turnover rate is insane, they have new training classes every three weeks for sales positions because so many people quit. Management uses scare tactics that make you feel like you're constantly on the brink of getting fired no matter how much effort you put in. The top salespeople are manipulative liars. The people they sign up to join Home Advisor usually cancel because they've been misled. You only get commission after you've put up 5 sales in a pay period, which is much more complicated than you'd think. You can submit 11 accounts and only get 2 approved because they didn't pass the background check or don't have enough money. You're on the phone all day calling people who've been called a thousand times already and want nothing to do with you. In order to get sales, you have to be really manipulative. They promote the "one call close" which is basically overwhelming a person into signing up without really understanding what Home Advisor is and what they would get out of the membership. It's a lot of false promises made to employees, people who sign up, and people who use the HA for home projects. The owner of a business is supposed to pass a background check but there are a LOT of times the company looks the other way. There's a review on here that says everyone there is on drugs and the company shrugs it off, but seriously, everyone there is on drugs. Adderall, Xanax, Vicodin, other prescription drugs plus booze, weed, coke, and god knows what else. The environment there is so toxic that the only way to get through the day is to be on something. This INCLUDES members of management. Anyway, I hated it, most people there hate it, and there's a lot of sketchy things going down there.

Explore other reviews about Angi

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

1. The work is mostly interesting and challenging. 2. My team is pretty awesome. I'm very lucky and grateful to have ans engineering manager that really takes an interest in the well being of our team, but still strives to make a strong impact in the company. Everyone on my team is very supportive and willing to jump into solving a problem at a moments notice. There are no egos on my team. 3. The work from home policy is fantastic. I get to save commuting money, but I never feel "alone". We have daily standups and ad-hoc meetings, so we collaborate frequently. 4. There is some opportunity to learn new technology, though I would prefer if it were more often. 5. Management seems pretty transparent and honest with the company. I never feel like the C-suite is hiding anything. We have regular "all-hands" meetings where they discuss the state of the company, our success and failures, where we are going as a company and how to get there. I really like that communication and honesty. 6. Angi is regularly asking for feedback to improve itself. That is wonderful, and rare. I've worked at previous companies that never did anything like this, and it showed. I'm very glad that Angi is always striving to be a great place to work. 7. Angi is serious about clearly documenting our work. Whether that's holding RFC meetings, writing spike docs, or just building simple information docs in confluence. 8. Angi has onsites where employees can travel to meet in person. I've been to a couple and they are great. Would love for this to happen more often. I sometimes here they plan twice a year, but that doesn't always happen.

Cons

1. Angi has a lot of outdated code and systems, decades worth. This causes some serious issues with the products, and makes working with them significantly harder than it needs to be. Luckily, management is aware and has initiatives in place to migrate off these legacy systems. Just a matter of when. 2. Like many companies these days, Angi is trying to use AI more in daily work life. This has pros and cons. So far, I have not seen the benefit of it, hence I'm posting in the "cons" section. I think there is a general lack of knowledge on how to use it. 3. Lately there has been a push to "move faster", especially now with the adoption of AI tools. I have seen teams making some poor choices, resulting in costly mistakes. I would love to return (at least a little) to a slower, more thoughful approach. A "measure twice, cut once" approach, not "ship now, fix later".

2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

1
avatar
Angi Response
1d
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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