Toxic positivity is the theme. Everyone is highly stressed (you see it on people who are losing hair, look like they havenʻt slept, are slamming whatever they can into their system to get through each day) but smiling and faking it because that is the culture. Turn over is high. Trainers will outright tell you to lie to the customer but managers will pretend that is not allowed and make a big deal about it when it comes out that you refuse to lie and were told to by trainers. Managers brag about ripping off customers and they teach you to try to fast talk and get people to buy on impulse rather than making a good business decision. Nothing matters except getting that next sale. You will make more than 300 calls per day to stay on payroll which is not that big of a deal if you can stomach being blasted with excessively loud music by your team lead (their attempt at keeping up the energy) and listening to your manager boast about how much money he lost at the poker tables the night before, which customer he screwed over that one time he made that big sale heʻs so proud of making when he was in your position, smoke incessantly, gluttonize McDonalds all week long and provide it for the team thinking it is an incentive for you to perform better and laugh about how drunk everyone there gets at night to deal with the stress of coming back each day to do it all over again. It is a very unhealthy environment. You will work hard because you need a job and you know you are capable, you will resolve to maintain your honesty and integrity even though they try to twist you up, you will make sales that your manager openly celebrates before they are finalized making it look like everyone is making huge successes every day but almost all of those sales fall through because the few customers willing to buy cannot pass credit or get cold feet. Then you will get aggressively cornered by your manager who is nice in front of everyone but turns nasty behind closed doors because he is not making enough money off of you and does not know how to be a good manager so he tries the bully route, just like he does on the phone with customers. You will be embarrassed to put Angi on your resume after finding out what is really going on there. Be proud of yourself for walking away from something that is below you and that will never be what they sell you on when you go in for the interview. Hint - if someone has to hard sell you on working some where, that is a huge red flag. RUN!
