Its got its good points but there are some major bad ones. - Member Service Representative Angi Employee Review

3.0
Feb 10, 2015
Recommend
CEO approval
Business Outlook

Pros

You get bonuses every month. My manager is amazing. You get 20 days off a year and 11.5 days paid holidays.

Cons

they have warnings for everything. If you are not in one warning you will be in another. attendance, min bonus, QA, productivity, improper noting. Those are just a few off the top of my head. If you fail in one of those categories 3 times you are fired. they say there is a lot of movement. the only way you are able to move is if you have no warnings. which it takes 3 months to get out of just one level.

Explore other reviews about Angi

2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

2
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Angi Response
2w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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