Meh - Senior Inside Sales Representative Angi Employee Review

2.0
Apr 6, 2022
Recommend
CEO approval
Business Outlook

Pros

PTO is good. Benefits are solid. WFH (could be a con depending who you are). Flexible scheduling. Teammates are great - supportive and work towards a common goal.

Cons

IS DEFINITELY A SKETCHY COMPANY. More on that later. The pay scale has consistently decreased over the years except for the best of the best in the sales role. The average employee has certainly suffered. In addition, lead quality and distribution is heavily skewed towards the top - have to earn your way in. The rich get richer in this job, for sure. The management is completely aloof. I have never received a coaching and the missed meetings are daily occurrences. I barely even know any upper level management and do not trust them even in the slightest. They hide company information from all employees and keep everything on the hush hush (such as the ongoing FTC lawsuit against the company that has never been mentioned). They pull sketchy tactics and leave all employees in the dark. They tell you specifically what to say on calls that "won't get QA'd" which is a fancy and (internal) technical term used to say "we can get away with it legally." If you have a high moral compass - I'd suggest looking elsewhere.

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Angi Response
4y
Thanks for leaving a review! Flexible PTO and comprehensive benefits are important perks we are proud to extend to our team members. In the last year we've also implemented flexible WFH policies as we believe team members can be successful wherever they work. Our sales teams are important to our organization's success which is why in addition to base salaries team members make an uncapped commission. Many individuals have seen success as a result of this structure and training is available to help with meeting sales metrics goals. Regarding leads, we agree that some are better than others, however our sales teams are given the same tools and pathways to work towards achieving warmer leads. We encourage team members with questions regarding these opportunities to connect with their direct supervisor who can set them up for success. Our calls are monitored to ensure we provide a best in class experience to prospective service professionals as well as to protect our representatives from any inappropriate conduct on calls. We take the quality and integrity of how we sell Angi very seriously and we take appropriate actions on our end if/when individuals stray from outlined protocols. If you have any further questions or concerns feel free to reach out to myself directly. - Tom Cheatham, SVP Sales Strategy

Explore other reviews about Angi

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent work atmosphere with fun, friendly and intelligent people! Besides the culture, the work/life balance is great! I feel very fortunate to have this career that Angi has provided me!

Cons

A lot of org changes over the years has been somewhat difficult to navigate at times.

2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

2
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Angi Response
2w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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