HomeAdvisor in now Angi...and that's too bad - Project Advisor Angi Employee Review

1.0
Dec 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Some opportunities are remote if you like to work from home. Most of the management staff in Denver came from HomeAdvisor and were great to work with and practiced servant leadership. Judging from recent changes when they became Angi, this may no longer be the case.

Cons

Jobs are being sent overseas to save the company money at the expense of customer experience. Many of the homeowners I spoke with after we became Angi were very dissatisfied speaking with representatives who were difficult to understand, and who seemed to be just reading from a script. They were also asked to pay hundreds, if not thousands of dollars upfront before anyone even looked at their projects. In September 2022, Angi announced via email a 65% increase revenue per call as a new minimum requirement for the Project Advisor team, or they would be terminated effective October the second. When someone fails to meet a required performance standard, and they are terminated, the company does not have to give unemployment benefits and the employee is stuck with the stigma of being terminated rather than laid-off. Many on the PA team were loyal employees for over a decade. Prepandemic, the Project Advisor team included about 100 people. In September 2022, there were only 35 and several were on the chopping block as their numbers did not meet the new minimums.

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Angi Response
3y
Hello and thank you for providing feedback. We have gone through some changes over the past year that we believe will set us up to provide the best product and service to our Homeowners and Service Professionals. In order to drive innovation and align with our mission at times we add more teams and expand and at other times we re-evaluate so that our current talent aligns with our short and long-term goals. We appreciate all you are doing here.

Explore other reviews about Angi

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

1. The work is mostly interesting and challenging. 2. My team is pretty awesome. I'm very lucky and grateful to have ans engineering manager that really takes an interest in the well being of our team, but still strives to make a strong impact in the company. Everyone on my team is very supportive and willing to jump into solving a problem at a moments notice. There are no egos on my team. 3. The work from home policy is fantastic. I get to save commuting money, but I never feel "alone". We have daily standups and ad-hoc meetings, so we collaborate frequently. 4. There is some opportunity to learn new technology, though I would prefer if it were more often. 5. Management seems pretty transparent and honest with the company. I never feel like the C-suite is hiding anything. We have regular "all-hands" meetings where they discuss the state of the company, our success and failures, where we are going as a company and how to get there. I really like that communication and honesty. 6. Angi is regularly asking for feedback to improve itself. That is wonderful, and rare. I've worked at previous companies that never did anything like this, and it showed. I'm very glad that Angi is always striving to be a great place to work. 7. Angi is serious about clearly documenting our work. Whether that's holding RFC meetings, writing spike docs, or just building simple information docs in confluence. 8. Angi has onsites where employees can travel to meet in person. I've been to a couple and they are great. Would love for this to happen more often. I sometimes here they plan twice a year, but that doesn't always happen.

Cons

1. Angi has a lot of outdated code and systems, decades worth. This causes some serious issues with the products, and makes working with them significantly harder than it needs to be. Luckily, management is aware and has initiatives in place to migrate off these legacy systems. Just a matter of when. 2. Like many companies these days, Angi is trying to use AI more in daily work life. This has pros and cons. So far, I have not seen the benefit of it, hence I'm posting in the "cons" section. I think there is a general lack of knowledge on how to use it. 3. Lately there has been a push to "move faster", especially now with the adoption of AI tools. I have seen teams making some poor choices, resulting in costly mistakes. I would love to return (at least a little) to a slower, more thoughful approach. A "measure twice, cut once" approach, not "ship now, fix later".

2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

2
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Angi Response
2w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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