Just keeps getting worse - Sales Representative Angi Employee Review

1.0
Aug 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home (for now) and benefits are good in terms of affordability and coverage

Cons

Insane expectations for garbage pay, constantly decreasing opportunities to earn, incompetent middle management mixed with severely out of touch upper management, and the list goes on. Recently fired like 30 top earners due to a bug in their own poorly designed CRM and screening process and half the sales floor is on paperwork at any given time. It’s like they want to run their employees out and see another quarter of profit loss. The expectations inside and outside of the sales process are constantly increasing while the comp plan passes on the expenses of doing business to the rep. I’m constantly being asked to do more and more for less pay. I could go on and on but at the end of the day they do not care what anyone thinks about anything

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Angi Response
2y
Thank you for your feedback. We value your perspective and we're glad to hear you feel positive about our benefits and flexibility. However, we understand that you have experienced challenges, and we take your feedback seriously. We understand the importance of fair compensation, and your remarks regarding management and the CRM system are noted. As a company, we also sometimes need to make difficult decisions to ensure we have the right teams in place at the right time to meet our business goals and adapt to changing circumstances. We are committed to handling such situations with care and professionalism. We are committed to improving our processes, and we have teams in place to help support in these areas. Your feedback is important to us, and we are continuously working to create a more positive and supportive work environment. We appreciate your continued dedication and contributions, and if you have any further insights or suggestions, we encourage you to reach out to your manager or the HR team. - Craig Smith, Chief Revenue Officer

Explore other reviews about Angi

2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

2
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Angi Response
2w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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