Stay away - sweat shop - Sales + Sales Managment + Learning and Development Angi Employee Review

1.0
Sep 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Angi has a nice office space in downtown Denver. The consider themselves to be an industry leader.

Cons

They try to use a hip office culture to keep employees around who they knowingly underpay. They bleed salespeople. All employees are held to no mercy performance expectations. The product does not work and most of the sales team has to lie in order to sell it and they have no choice to due to the downward pressure put on them by management. They are forcing their sales team back into an office because they do not trust their team to work remote. They have faced multiple lawsuits and have somehow survived an FTC investigation. 90% of the Home Improvement industry thinks Angi is a scam.

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Angi Response
2y
Thank you for leaving feedback. We’re happy to hear you like our Denver office - we’re proud of that space, and we brought our teammates back into the office to help foster a culture of togetherness that can be difficult to cultivate as a fully remote team. Teams can better support each other day-to-day while in-person in a way that is different over a Zoom screen, and we have seen the positive effects from this. Regarding pay, we have a compensation structure in place that puts an importance on commissions. This allows our team members to achieve significant earnings with the opportunity to continue growing in their success. We dispute your statement regarding our product. We’ve built up many strong relationships with many of our service providers over the years, and these relationships have been mutually beneficial. We do not allow our sales teams to lie to sell our products and they will face disciplinary action (including termination) if they are found to do so. If you have any experience of this being done, we ask that you reach out to hr@angi.com so we can investigate and address it. In response to the FTC investigation, I'd like to clarify that these allegations were thoroughly reviewed and found to be baseless. We take great pride in providing a high quality product, a commitment we've upheld for over two decades. While HomeAdvisor contested the FTC's claims, we recognized that legal proceedings can be costly, and they divert our focus from our primary mission – delivering exceptional products and experiences that empower our pros to grow their businesses and help homeowners in finding the right pro for the job they need done. We want to emphasize that HomeAdvisor did not admit to any wrongdoing, and there was no finding of any wrongdoing. Instead, we chose to settle the matter to refocus our resources on our core mission. If you have any further comments or suggestions, please feel free to reach out to your manager or our HR team at HR@angi.com. - Craig Smith, Chief Revenue Officer

Explore other reviews about Angi

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

1. The work is mostly interesting and challenging. 2. My team is pretty awesome. I'm very lucky and grateful to have ans engineering manager that really takes an interest in the well being of our team, but still strives to make a strong impact in the company. Everyone on my team is very supportive and willing to jump into solving a problem at a moments notice. There are no egos on my team. 3. The work from home policy is fantastic. I get to save commuting money, but I never feel "alone". We have daily standups and ad-hoc meetings, so we collaborate frequently. 4. There is some opportunity to learn new technology, though I would prefer if it were more often. 5. Management seems pretty transparent and honest with the company. I never feel like the C-suite is hiding anything. We have regular "all-hands" meetings where they discuss the state of the company, our success and failures, where we are going as a company and how to get there. I really like that communication and honesty. 6. Angi is regularly asking for feedback to improve itself. That is wonderful, and rare. I've worked at previous companies that never did anything like this, and it showed. I'm very glad that Angi is always striving to be a great place to work. 7. Angi is serious about clearly documenting our work. Whether that's holding RFC meetings, writing spike docs, or just building simple information docs in confluence. 8. Angi has onsites where employees can travel to meet in person. I've been to a couple and they are great. Would love for this to happen more often. I sometimes here they plan twice a year, but that doesn't always happen.

Cons

1. Angi has a lot of outdated code and systems, decades worth. This causes some serious issues with the products, and makes working with them significantly harder than it needs to be. Luckily, management is aware and has initiatives in place to migrate off these legacy systems. Just a matter of when. 2. Like many companies these days, Angi is trying to use AI more in daily work life. This has pros and cons. So far, I have not seen the benefit of it, hence I'm posting in the "cons" section. I think there is a general lack of knowledge on how to use it. 3. Lately there has been a push to "move faster", especially now with the adoption of AI tools. I have seen teams making some poor choices, resulting in costly mistakes. I would love to return (at least a little) to a slower, more thoughful approach. A "measure twice, cut once" approach, not "ship now, fix later".

2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

2
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Angi Response
3w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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