Substance and Skills are minimal - Inside Sales Representative Angi Employee Review

2.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work if you like WFH, solid PTO plan and medical benefits.

Cons

YOU ARE ALWAYS 8 WEEKS FROM LOSING YOUR JOB. New commission plan they rolled out in February sucked, multiple top reps left. Your sales will be inconsistent regardless of your effort, but they will tell you it’s your effort that’s lacking. Micro management and constant changes that often are irrelevant. They view company wide meetings about ongoing plans as “transparency” but things like an increase in lead prices which happened in July go unmentioned until you have someone calling you back about it. They have a million leads, and they mostly suck, and expect to call back people that just hung up on another rep last week. Most people don’t sign up because of the termination fee, and management will tell you the way you frame it is why you didn’t close the sale.

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Angi Response
10mo
Thank you for leaving a review, we are glad to hear that you enjoyed our remote work environment, our wonderful PTO plans and Medical Benefits. Those are areas we continue to invest in to support our employees' well being. That said, we're sorry to hear that your experience with the commission structure, sales process, and management style did not meet your expectations. We recognize that sales roles can be challenging and that changes in strategy or compensation can create uncertainty. Please know we're continually working to improve the quality of our lead lists and provide better support and tools to help our sales representatives succeed. While we do set ambitious goals to drive success and innovation, we are committed to providing our sales team with the resources needed to achieve them. We’re actively working on improving leadership training and making our internal processes more consistent and supportive. We're also committed to ensuring that any changes, such as pricing adjustments are communicated more clearly and proactively going forward. Thank you again for your insights. We wish you the best in your future endeavors.

Explore other reviews about Angi

5.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I’m impressed with leaderships focus and direction and the way it is turned into tactical items. I feel like my work builds towards the companies goals.

Cons

The stock market hates us right now; what you gonna do?

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Angi Response
2mo
Thank you for the review! We are thrilled to hear that our focus and direction resonate with you and that you feel your work directly contributes to our company goals. Regarding your feedback on the market, while we can't control external factors, we are fully committed to executing the strategic plans outlined in our recent all-hands. By continuing to focus on Jobs Won Well, we remain confident in our ability to drive long-term value and success. We’re glad to have you on the team!
2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

2
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Angi Response
1w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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