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Anywhere Real Estate

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Started Well, Then Mass Layoffs for IT. Again! - Field Services Technician II Anywhere Real Estate Employee Review

3.0
Oct 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Local agents and staff were always fantastic to work with, although stressful at times with some of the highest earners, it was fulfilling and satisfying getting to know and help people with their IT needs they didn't know how to get any other way.

Cons

They laid off nearly a third of all their nationwide L2 IT Service Technicians, including local techs which impacted performance and support for agents and staff with local needs, and remote support as well. This is after they fully moved their Level 1 support time overseas to an un-specialized call center that local agents HATED calling into because of how unhelpful they were. Agents always wanted to reach out to get help from someone LOCAL, who worked directly for Anywhere, and not a 3rd party call center that takes calls from multiple different companies. They wanted someone specialized and who could speak and annunciate in English clearly. I don't imagine any Real Estate Agents are happy with Anywhere's IT support system after all of these massive changes.

Explore other reviews about Anywhere Real Estate

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, I had a nice team

Cons

All was good, I had no problems working there

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Insurance in 30 days & accruing PTO

Cons

Depends on which office you work at, but in all offices as non-agent you do not matter. This isn’t due to the agents, it’s how your office’s managers will treat you. If you come from a normal business environment you will experience numerous situations that are not allowed in corporations or smaller companies regarding pay, privacy, harassment/retaliation, &/or bullying. Look at those offices turnover. Hourly employees do not clock in or out in real time, instead every other Thursday you log your time. You will find yourself working hours you aren’t paid for because over time is not allowed so don’t come in early. You will not be able to take lunches without interruption so there is more unpaid time. Each office has a different set of rules regarding workload, job responsibilities, processes & procedures, etc which is dictated by each office’s managers. If you are in GC or UA you will work under megalomaniacs who behave in such a way that if at any other business that manager would have consequences or fear legal action for their actions & treatment. Also, your business & personal situations will not remain private, but instead specific management will tell everyone whether it be health/personal information or issues they have had with employees to the agents or other managers at other offices, often before the employee is aware. Salary is incredibly low for operations positions who all support the agents. Low salaries & zero overtime verse workload & job duties across all offices for employees with the same title from the individual office managers makes a negative & unfair environment. Most office managers were agents before moving to operational roles & have no concept of real company policies outside of real estate. There is absolutely no room for advancement for hourly operations employees. equally mandated policies across all offices regarding agents & their requests/not setting standard SOPs so each office is the same.

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