Not focused on talent retention only Interns - Client Services Manager Apex Group Employee Review

2.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Currently Apex provides a great intern program to YES placements. The interns obtain a very good grounding in the operations, client services and more in regards to an investment administrator. The skills learnt at Apex are transferrable and highly sort after in the Financial Sector. Apex staff in Cape Town are genuinely trying their best and want the Office to succeed. Leadership is honest and apply the open door policy well.

Cons

Unfortunately the company is overworking interns as full time staffers. The workload is unfair to a regular staff member and therefore without interns the administration would fall over. The business struggles to obtain the budget approvals from group to effectively replace talent lost, leaving remaining staff to carry an unfair burden. Pay increases in the passed 2 years has not been higher than 2% 2024 and 3% 2025 with a small bonus of roughly a 5th of monthly pay in 2025. This hardly keeps employees at par with cost of living in any metro of South Africa, Cape Town city rates inflation and medical aid is around 9% meaning pay is behind the curve. Thrive points are awarded, However you will only receive these points annually or if management are generous, This is not regularly awarded across the board.

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Apex Group Response
4mo
Thank you for sharing your feedback. We aim to provide interns with meaningful learning opportunities while ensuring a supportive and balanced environment. We take feedback like this seriously and will continue to review our processes to ensure workload remains appropriate and our employees continue to have a positive experience with us.

Explore other reviews about Apex Group

5.0
Apr 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great flexibility with hours. Lovely people office is in a great location.

Cons

Very busy. Sometimes long hours to fulfill deadlines

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Apex Group Response
1mo
Thank you for sharing your experience. While some roles do involve periods of high activity, we understand the importance of sustainable workloads and work‑life balance. This is an ongoing focus for us, and we continue to review team structures and ways of working to better support our people.
3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- Work Life balance -401k / Insurance - Praise creativity

Cons

- Offshore teams - Low Bonuses

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