Great overall company to start or advance your career - Customer Engagement Manager AppFolio Employee Review

5.0
Oct 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Growing company that I've yet to see a ceiling. Management is approachable and genuinely cares about your professional growth, which you do own, as well as your personal well being. Coworkers often become friends and they are highly motivated and excited to come into the office. The snacks and lunches are good too!

Cons

Compensation is a bit low compared to other, similar, companies in the immediate area but I have noticed this is being improved upon. Other than that, I cannot think of anything that comes to mind.

Explore other reviews about AppFolio

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work/Life balance is amazing. Working with insanely intelligent people is always a plus.

Cons

None that i can think of.

3.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Frequent team outings and social events that help build relationships across the team. Generally a friendly, social environment!

Cons

The property management team is highly competitive when it comes to promotions, and I’ve seen BDRs remain in the same seat for years or eventually leave, as internal advancement opportunities can be limited. However, for top performers, there is promising upside, and you get to work with some of the best leaders in the organization. On the investment management team, leadership quality is more uneven, and there appears to be a lack of management experience, which has created gaps in coaching, accountability, and overall team development. As a result, performance outcomes have lagged, with the majority of BDRs and AEs struggling to consistently hit target. Team turnover has also been notably high, and leadership engagement only increased after a large portion of the team had already decided to leave, which by that point felt too late to rebuild morale or trust.

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AppFolio Response
2w
Thank you for sharing your feedback. It’s great to hear that you enjoyed our culture and team outings. We take your comments seriously – especially regarding the need for proactive management support, better coaching, and clearer advancement opportunities for our BDR and AE teams – and we are actively working to address these areas to ensure our reps feel supported and set up for long-term success. Thank you again for helping us improve, and we wish you the very best.
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