Putting their Employees First - Anonymous employee AppFolio Employee Review

5.0
Aug 12, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

After reading the title, I'm sure you'll be shocked by this response but AppFolio truly cares about it's employees. The amount of resources, thought and action they take in empowering everyone to be healthy impactful employees really sets this company a part. Amidst everything going on with COVID-19 the company has thrived and continued to grow. The product is continuously improving and those of us in the frontlines of service can actually see the benefit our software is bringing our customers. The people who surround me are just as hard-working and proactive in their work that they inspire me to be my best. Leadership is trustworthy and lead with our company values.

Cons

We all definitely miss the office but with WFH we're doing a good job staying connected.

Explore other reviews about AppFolio

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, team, and work environment/office.

Cons

Seems to be many changes with leadership/management

3.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Frequent team outings and social events that help build relationships across the team. Generally a friendly, social environment!

Cons

The property management team is highly competitive when it comes to promotions, and I’ve seen BDRs remain in the same seat for years or eventually leave, as internal advancement opportunities can be limited. However, for top performers, there is promising upside, and you get to work with some of the best leaders in the organization. On the investment management team, leadership quality is more uneven, and there appears to be a lack of management experience, which has created gaps in coaching, accountability, and overall team development. As a result, performance outcomes have lagged, with the majority of BDRs and AEs struggling to consistently hit target. Team turnover has also been notably high, and leadership engagement only increased after a large portion of the team had already decided to leave, which by that point felt too late to rebuild morale or trust.

avatar
AppFolio Response
4w
Thank you for sharing your feedback. It’s great to hear that you enjoyed our culture and team outings. We take your comments seriously – especially regarding the need for proactive management support, better coaching, and clearer advancement opportunities for our BDR and AE teams – and we are actively working to address these areas to ensure our reps feel supported and set up for long-term success. Thank you again for helping us improve, and we wish you the very best.
See reviews by: Helpful|Rating|Date|All