Was sold on looks and lifestyle. Not the case. - Anonymous employee AppFolio Employee Review

2.0
May 22, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good people, most are in the same age group in CS (a mix of older/younger on the Sales side.) - Plenty of snacks, drinks and lunches. - Gives you an entry-level look into the software world.

Cons

- Compensation/benefits were right at/slightly below industry average. - Be prepared to hit the ground running. If you fall behind your group, there seems to be little support. - Company is understaffed and overworked. Which leads to many issues. - Managers are given either too much responsibility, promoted too quickly or are just ill-equipped to be actual managers. - If you don't enjoy micromanagement on a daily basis, you won't enjoy this job.

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AppFolio Response
11y
Thanks for taking the time to write a review. You're right - our employees are super important! We do have a fast pace here and high expectations and it can definitely be challenging right out of college. We hope you find the right fit in your next position.

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Frequent team outings and social events that help build relationships across the team. Generally a friendly, social environment!

Cons

The property management team is highly competitive when it comes to promotions, and I’ve seen BDRs remain in the same seat for years or eventually leave, as internal advancement opportunities can be limited. However, for top performers, there is promising upside, and you get to work with some of the best leaders in the organization. On the investment management team, leadership quality is more uneven, and there appears to be a lack of management experience, which has created gaps in coaching, accountability, and overall team development. As a result, performance outcomes have lagged, with the majority of BDRs and AEs struggling to consistently hit target. Team turnover has also been notably high, and leadership engagement only increased after a large portion of the team had already decided to leave, which by that point felt too late to rebuild morale or trust.

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AppFolio Response
1w
Thank you for sharing your feedback. It’s great to hear that you enjoyed our culture and team outings. We take your comments seriously – especially regarding the need for proactive management support, better coaching, and clearer advancement opportunities for our BDR and AE teams – and we are actively working to address these areas to ensure our reps feel supported and set up for long-term success. Thank you again for helping us improve, and we wish you the very best.
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