One of the better customer support gigs going is at iTunes with Apple - Senior Advisor Apple Employee Review

5.0
Nov 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Livable wage, great health and dental benefits along with generous 401k matching contribution of up to 6%.

Cons

Is becoming more like any other call center, more focus on numbers with a veneer of concern for quality but meanwhile outsourcing to the cheapest foreign labor whilst reaping massive profits.

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5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

BEST CULTURE ever in Marcom

Cons

Difficult to get full time roles in creative

4.0
Aug 28, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1501
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