1.0
Jun 13, 2017
Former employee, more than 10 years
Lexington-Fayette, KY
Recommend
CEO approval
Business Outlook
Pros
High pay Automatic promotions without applying for the next tier of support excellent benefits
Cons
Company will chastise you and punish you severely for simple basic human errors; i.e. a typo Management is untrained and unqualified; most are hired have zero customer support experience previously, and have never taken a CS call in their life. The word of management will be taken over yours, no matter how much evidence you have to prove you're doing what you thought to be correct