Pros
A lot of the people you work with are fantastic, such as your direct teammates. If you work on site in Austin, you occasionally would get pop up events, like the bbq cookout contest and beer bashes.
Cons
Trying to communicate with anyone outside your immediate bubble is nearly impossible. Your team manager usually is easy to talk to and get help from, and sometimes area managers can be there, but good luck trying to go anywhere beyond that. Trying to branch out and grow your career is a lot more complicated and difficult than you might expect. Management loves to preach the idea of networking and letting yourself be known, but that idea doesn’t really work when no one ever reaches back out/replies to you. While there are opportunities for rotations and career experiences, they are notoriously difficult to be approved for, especially when you are less than 2-3 years old with Apple. Internal employees don’t get preference when it comes to any role that you could apply to. Even if you just completed a year long rotation and know the job back and forth, they are more likely to hire others off the street for less pay. Pay for this role in particular is not up to par with the industry. They will tell you they base pay on cost of labor, not living. You are unlikely to ever get pay bumps if you move as an at-home specialist/advisor, even if you have significant living expense increase due to where you move. Whenever they have town hall events to talk about the business and ask us questions, it’s nothing but “here’s how much money we made”, “your pay/benefits is competitive”, or “we are looking into it”.