Proud to Have Been Part of Apple's Vision - Tier II Technical Support Apple Employee Review

5.0
May 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Over the years, I have had numerous opportunities to develop my skills and take on new responsibilities. The company supports continuous learning and career advancement.

Cons

While my experience was largely positive, it's worth noting that the fast-paced environment can be demanding at times. However, this intensity often drives innovation and personal growth. The pay was lagging behind the industry a bit...but the other perks sort of made up for it.

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5.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay Flexible schedule Good discount

Cons

High call volume at times

4.0
Aug 28, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1502
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