Pros
-Free lunch M-W
-Good stepping zone to get your foot in the door without a college degree
-Some pretty cool people with interesting backgrounds
-Can drink alcohol on the job (but after you're there a minute, you'll see why)
-Unlimited vacation
-Flexible hours to some extent
-Able to hop around departments, if you start in one role that doesn't align, they're pretty flexible with allowing you to switch
Cons
-Incredibly long hours, expect to work in the evenings and weekends -- then considering how much overtime this ends up being pay is terrible
-Little support or training
-You have little to no control over your own calendar
-You likely will be asked to do things that you aren't comfortable with in the name of it being better for your client (even though it really might not be)
-Your support shifts (entire cs department works support) will not be just four hours a week, it will likely be at minimum six hours a week (sometimes more during busy season) and take away time from your work
-High and sudden turnover leading to management scrambling to reassign clients with very little regard for current capacity
-Travel, usually, this is a plus. However, with the amount of work that goes into client visits, it just ends up being incredibly stressful. Plus, you get very little training on how to approach these (usually) week long on-site visits.