Stay Away - Account Manager Aptean Employee Review

1.0
Apr 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Solid base pay - that's about it

Cons

Selling many products that receive little to no support internally. Very dated software. Many of these came in through acquisition. Management changes direction of company every 6 months and makes very short-sighted, irrational decisions.

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Aptean Response
8y
Thank you for your feedback. A key focus areas for Aptean is to invest in our products and improving our support processes, internally as well as externally, to become more proactive and to truly create "Customer Success”. This will take time and it requires change that can be perceived at the time as very difficult. We are committed to investing in, building and supporting solutions that will help our customers and employees be successful in the long term.

Explore other reviews about Aptean

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment, the culture is truely incresible

Cons

Slight last of confidence in the future. Recent re-orgs, very single threaded in critical support areas, and ambiguity around when functionalities/tech will be launch give a bit of concern.

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

The salary is good if you negotiate at entry into the company. They also have a good bonus structure when you hit the marks and get it. People in product and services are generally good people.

Cons

Raises are almost non-existent, if you get promoted, it is almost as if you didn't get a raise. Being in services is almost like living under a rock, you will not get visibility in any other area of the company. Extremely HIGH turnover in consultants and leadership. Not somewhere I would recommend somewhere who wants to learn and continuously grow in their career in the long term.

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